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AI workforce for SMB operations

AI employees that keep your business moving.

Fabgen runs persistent operational coverage across your recurring workflows. Intake captured, invoices followed up, customers rebooked. Every day, regardless of staffing or volume, inside the stack your team already uses.

Inside your stackRunning every dayHuman approval where it matters

Workflow

Lead intake

Running

Trigger

New website form submitted

AI employee

  1. Qualifies inquiryrunning
  2. Updates CRM
  3. Sends first response
  4. Books consult
  5. Creates follow-up task
fabgen.workflows / lead-intake
The reality

The gaps that keep slowing the business down.

Every operational SMB has the same gaps in coverage. Dropped handoffs, manual chasing, workflows that only finish when someone is watching. Every week, every shift, every vertical.

  • Follow-up that doesn't happen

    Past customers who haven't heard from you in months. Reviews never asked for. Repeat visits never rebooked.

  • Manual chasing every cycle

    Invoices, intake forms, approvals, and reminders chased by hand by the same handful of people, every single week.

  • Handoffs that drop

    Work moves between people, tools, shifts, and locations. Somewhere in the seams, it gets lost.

  • Scheduling that drags

    Days of back and forth across email, SMS, and calendars to land a 30 minute call. Reschedules never close cleanly.

  • Shared inbox blind spots

    Messages pile up in shared inboxes while everyone assumes someone else has it covered.

  • Workflows that need a babysitter

    Recurring operations that only finish if a manager is watching. Steps the team doesn't really own.

What we are

Persistent AI employees, not on-demand tools.

Fabgen agents are embedded in the recurring workflows your business runs on. They cover the same operational ground every day, every cycle, and ship the work without manager intervention.

  • Persistent, not on-demand.

    Fabgen agents run every day, every shift, every cycle. They don't wait for someone to remember to trigger them.

  • Embedded in your stack.

    Inside your CRM, inbox, calendar, billing, and operations tools. No new dashboard, no new login, no new place for work to disappear.

  • Configured to your process.

    Built around your real handoffs, approvals, and edge cases. Not a one-size template that almost fits the way your team actually works.

Workforce infrastructure

An AI employee for every recurring workflow.

Each agent runs a specific recurring operation. Configured around your handoffs, deployed inside your existing stack, and tracked to outcomes.

8 agents availableWorkflow-firstHuman approval where it matters
  • agent / intakeactive

    Intake Agent

    Captures, qualifies, and routes every new lead, client, and request into your stack.

    Handles

    • Form, call, SMS, and inbox intake
    • Qualification and routing rules
    • First response within minutes, every time
    Every inbound captured and routed
  • agent / schedulingactive

    Scheduling Agent

    Books, confirms, reschedules, and recovers no-shows without back and forth.

    Handles

    • Negotiates times across calendars
    • Reminders, confirmations, and reschedules
    • No-show recovery and waitlist coverage
    Fewer no-shows, cleaner bookings
  • agent / customer_follow_upactive

    Customer Follow-Up Agent

    Keeps the loop closed on every customer, every visit, every cycle.

    Handles

    • Post-visit and post-purchase follow-up
    • Review, referral, and rebooking requests
    • Win-back and re-engagement
    Follow-up that actually happens
  • agent / inboxactive

    Inbox Agent

    Covers your shared inbox so nothing waits and nothing slips through.

    Handles

    • Categorizes and prioritizes incoming work
    • Drafts replies for human approval
    • Routes to the right owner with full context
    Shared inbox coverage that holds
  • agent / crm_hygieneactive

    CRM Hygiene Agent

    Keeps your CRM current, clean, and worth opening.

    Handles

    • Logs activity from email, calls, and SMS
    • Updates stages, fields, and ownership
    • Flags stale, duplicate, or at-risk records
    A CRM the team actually trusts
  • agent / billing_collectionsactive

    Billing & Collections Agent

    Runs invoicing, payment follow-up, and receivables on cycle, every cycle.

    Handles

    • Invoice generation and dispatch
    • Payment reminders and dunning
    • A/R aging and escalation rules
    Cleaner collections, faster cash
  • agent / admin_operationsactive

    Admin Operations Agent

    Handles the recurring admin burden behind every operating hour.

    Handles

    • Recurring document and form processing
    • Data entry across systems that don't talk
    • Recurring reports, reminders, and renewals
    Admin work that completes without intervention
  • agent / revenue_operationsactive

    Revenue Operations Agent

    Holds the revenue motion together across the customer lifecycle.

    Handles

    • Renewal and retention follow-up
    • Pipeline stage hygiene and ownership
    • Handoffs between sales, success, and ops
    Revenue that compounds, not leaks
Deployment

From audit to live in under 30 days.

A controlled, low-friction deployment. We work inside the stack your team already uses, with explicit approval points at every step, and we ship operational coverage you can measure.

  1. Step 01

    Audit

    We map your recurring operational work, the systems it lives in, and the handoffs where it currently slips.

  2. Step 02

    Design

    We design AI employees around the way your team actually works. Real handoffs, approval gates, escalation rules, edge cases.

  3. Step 03

    Deploy

    We deploy inside the tools your team already uses. No rip and replace, no new dashboard, no behavior change required.

  4. Step 04

    Optimize

    We monitor outcomes, tune the workflows, and extend coverage to the next operation as the business grows.

Operational outcomes

What changes once Fabgen runs your operations.

Fewer dropped handoffs. Cleaner collections. Less manager intervention. The kind of operational consistency that compounds into a business that runs the same regardless of staffing, volume, or the day of the week.

  • Operational outcome

    Every inbound contacted

    Forms, calls, SMS, and inbox

    New leads, intake, and customer messages answered within minutes, on every channel, regardless of who is on shift. The revenue from the demand you already pay for stops leaking out the front door.

    Always-on coverage

  • Operational outcome

    Billing follow-up without chasing

    Invoices, reminders, A/R aging

    Receivables run on cycle, every cycle. Past due drops, days sales outstanding tightens, cash arrives when it should without anyone keeping the list.

    Per your A/R policy

  • Operational outcome

    Coverage that doesn't drop

    Shared inbox, scheduling, follow-up

    Operational work handled the same way every shift, every location. Customer experience stops depending on who happens to be on the floor.

    Across people and locations

  • Operational outcome

    Workflows that finish end to end

    Multi-step, multi-system

    Recurring operations complete without someone tracking them down. Less time managing the work. More time running the business.

    Per workflow rule set

Industries

Built for operational SMBs.

Fabgen runs the recurring operations behind clinics, contractors, home service businesses, and operational SMBs. The work looks different in every vertical. The coverage gaps look the same.

  • Med spas

    Consults booked, no-shows recovered, reviews requested, and rebookings handled. The chair stays full without the front desk chasing it.

  • Wellness clinics

    Intake, scheduling, and billing follow-up handled across systems. Front desk stays on the patients, not on the keyboard.

  • Vet clinics

    Reminders, recall, intake, and front-desk coverage running every day, so the team stays in the exam room.

  • Contractors

    Quotes turned around faster, project comms kept tight, invoices followed up cleanly. Less time on the phone, more time on the job.

  • Home services

    Every inbound captured, every job scheduled, follow-up after every visit. The leads you already paid for stop slipping away.

  • Operational SMBs

    Intake, billing, CRM hygiene, follow-up, and admin handled consistently across teams, locations, and shifts. The business runs the same on a Tuesday as it does on a Saturday.

Integrations

Inside the tools you already use.

Fabgen agents run inside the tools your team already opens every morning. CRM, inbox, calendar, billing, scheduling, and ops. No rip and replace, no new login, no new dashboard to maintain.

  • Category

    CRM

    • HubSpot
    • Salesforce
    • Close
    • Pipedrive
    • Zoho
  • Category

    Email

    • Gmail
    • Outlook
    • Workspace
    • Microsoft 365
  • Category

    Scheduling

    • Calendly
    • Cal.com
    • Acuity
    • Google Calendar
  • Category

    Messaging

    • Slack
    • Teams
    • SMS
    • WhatsApp
  • Category

    Telephony

    • RingCentral
    • Twilio
    • OpenPhone
    • Aircall
  • Category

    Billing

    • Stripe
    • QuickBooks
    • Xero
  • Category

    Docs and forms

    • Notion
    • Google Docs
    • Typeform
    • DocuSign
  • Category

    Analytics

    • GA4
    • Looker Studio
    • Sheets

Don't see your tool? We integrate where your workflow lives. Custom adapters supported.

Human oversight

Operational control, end to end.

AI employees that operate inside boundaries you define. Every workflow ships with explicit approvals, escalation rules, and guardrails. The team keeps the keys, every day.

  • Approvals where they matter

    Every workflow ships with explicit approval gates. You decide which actions go out automatically and which require a human eye.

  • Escalation with full context

    Edge cases route to the right person with full state attached. Every agent has a clear off-ramp the day it goes live.

  • Configurable guardrails

    Rate limits, blocklists, channel restrictions, hours of operation. Agents act only inside the boundaries you set, per workflow.

  • Operational ownership

    Configs, prompts, runbooks, and outputs are yours. Auditable, exportable, transferable. No lock-in, no black box.

Why Fabgen

Different from chatbots, automation, and agencies.

Chatbots live in a separate window. Automation breaks the moment a process changes. Agencies bill once and move on. Fabgen runs every day, inside the business, and tunes as it grows.

  • Capability

    Inside your operations

    • ChatbotsLives in a separate window
    • AutomationRigid step-by-step rules
    • AgenciesA project, then handed off

    Fabgen

    Embedded in the workflows your team runs every day

  • Capability

    Handles unstructured operational work

    • ChatbotsWithout business context
    • AutomationNot really
    • AgenciesManually, by people

    Fabgen

    With full operational context

  • Capability

    Stays running over time

    • ChatbotsStatic product
    • AutomationBrittle when processes change
    • AgenciesDeliverable, then gone

    Fabgen

    Runs every day, tuned every quarter

  • Capability

    Time to operational impact

    • ChatbotsImmediate, low impact
    • AutomationWeeks to months of build
    • AgenciesQuarter-long engagements

    Fabgen

    First workflow live in under 30 days

  • Capability

    Human approval where it matters

    • ChatbotsLimited
    • AutomationManual to configure
    • AgenciesProcess dependent

    Fabgen

    Built in, per workflow

  • Capability

    Tracked to operational outcomes

    • ChatbotsHard to attribute
    • AutomationPossible, rarely measured
    • AgenciesProject deliverable only

    Fabgen

    Reply time, follow-up coverage, A/R days, hours saved

The audit

An operational diagnostic, not a sales call.

A 30 minute working session where we map your recurring work, find the coverage gaps, and leave you with a deployment plan for the first AI employee in your stack.

What you walk away with

  1. A map of your recurring operational work, by team and by tool
  2. An identified leakage point where revenue and operating hours are slipping
  3. The first workflow to deploy, with rationale and expected impact
  4. Approval rules and escalation paths for the team
  5. An implementation path inside your existing stack, with a clear timeline
  6. A first AI employee deployment plan, ready to start when you are

Format

30 minute working session. Operator to operator. Async follow-up with the deployment plan and timeline. We come prepared with a baseline of your stack so the time goes to your actual operations.

30 minutes / No prep needed / Operator to operator

FAQ

Questions operators ask before they deploy.

Concrete answers about scope, control, deployment, and what happens after the audit.

Get started

Ready to keep your operations moving?

Book an AI Workflow Audit. We map the recurring work behind your business, find where revenue and operating hours are leaking, and ship the first AI employee into your stack in under 30 days.

30 minute working session / Inside your existing stack / Live in under 30 days